Features
Services & products
Support
Promotions
-
Features
-
Services & products
-
Account types
-
Trading tools
-
Transaction rules
-
List of tradable instruments at DealFX
-
Market information
-
Support
-
How to start trading
-
Trade calculation tools
-
-
Promotions
-
Legal information
Close
-
Feature
-
Service & Products
-
Support
-
Promotions
-
-
Operating company / license
Introduction to DealFX
-
Service-Based Architectures
Architecture
The DealFX service architecture consists of four foundations, in order to provide FX services with a focus on service quality: trading platform, which enables trading at a high level; payment solution, which enables secure fund management and speedy deposits/withdrawals; Authorization Gateways, which delivers high levels of security and accuracy; and the Management Platform, which is used to manage these comprehensively. Through these, DealFX provides high-quality services.
DealFX Project operating companies
-
Head office
Company name DealFX International Inc. Registered address Trust Company Complex, Ajeltake Road Ajeltake Island, Majuro, MH 96960 Marshall Islands Registration no. Reg No 78390 Headquarters of DealFX operating companies (holding companies), management company handling financial operations, compliance, etc. for the DealFX Group as a whole
-
Mauritius office
Company name Deal International Inc Ltd.（Mauritius） Registered address Bank Street Level 5, Maeva Tower Cybercity, Ebene Mauritius Registration no. Reg No IQ15000020 Business license FSCM (Financial Services Commission Mauritius) No.IQ15000020
The companies operating DealFX's FX services, customer support, etc.
-
-
Participating organizations (agencies)
-
The Financial Commission
The Financial Commission serves as an intermediary between brokers and their customers. Customers may file with the Financial Commission for resolution of any disputes which cannot be resolved by us.
-
Arbitration and adjudication of disputes for free
The Financial Commission provides arbitration free of charge to resolve any disputes between DealFX and customers, and fair adjudication on the causes of such disputes. When a customer has filed a complaint with the Financial Commission, the commission will investigate the complaint and pass a judgment within one to two weeks.
-
Effective regulations
The Financial Commission will investigate the cause of the dispute and, if a member company was at fault, implement permanent effective regulations and disposition targeting the act that led to the dispute. Companies participating in the Financial Commission are obligated to comply with its decisions and dispositions.
-
Guarantee against damages (special compensation fund)
If a member company fails to comply with the disposition decided on by the Financial Commission, the Commission will pay compensation for damages to the customer directly from a special compensation fund to which all member companies contribute, up to EUR 20,000 per complaint.
-
-
Contact Us / Support Chat
-
Inquiries by email
Customer Support Desk
(available in six languages)- Service hours: 24 hours/day, 365 days/year
- Service hours: Weekdays 24 hours / Sat Sun - ()
Feel free to contact the Customer Support Desk with any questions or inquiries.
-
Inquiries by Support Chat
Customer Support Desk
(available in six languages)- Service hours: Monday to Saturday ()
Use the Support Chat feature to get answers to your questions in real time.
Support Chat
-
